NHTSA Complaint #11280935 — 2017 FORD ESCAPE

WE HAVE BEEN HAVING ISSUES WITH OUR 2017 ESCAPE TITANIUM WITH THE 1.5L TURBO ENGINE SINCE WE BOUGHT IT. UNDER HARD ACCELERATION, SUCH AS WHILE PASSING, OR ENTERING A FREEWAY, THE CAR SHUDDERS, HAS NO POWER, AND THE CHECK ENGINE LIGHT BLINKS. WE BROUGHT IT IN TO THE DEALERSHIP TWICE FOR THIS BUT THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM, AND COULDN'T BRING UP A CODE FOR THE PROBLEM. OUR CAR HAS BEEN BURNING OIL AND ONE TIME THE HIGH ENGINE TEMP WARNING CAME ON AND WE WERE LOW ON COOLANT. WE HAVE KEPT UP ON ALL ROUTINE MAINTENANCE FOR THE VEHICLE THROUGHOUT OUR OWNERSHIP OF IT. IT GETS DRIVEN A LOT AND HAS 78000 MILES ON IT. RECENTLY OUR CHECK ENGINE LIGHT CAME ON AND OUR ENGINE WOULD SHUDDER AT IDLE. WE TOOK IT TO THE DEALERSHIP ONLY TO HAVE THEM TELL US THAT THE HEAD GASKET WAS GOING, THEY COULDN'T REMOVE ONE OF THE SPARK PLUGS, AND WE NEED A NEW ENGINE. OF COURSE, NOW THAT IT'S OUT OF WARRANTY, A MECHANIC TELLS US WHAT IS WRONG WITH OUR VEHICLE. WE SUSPECT THAT THIS HAS BEEN THE PROBLEM WITH OUR VEHICLE ALL ALONG. A DEFECTIVE FORD ENGINE THAT MANY OWNERS ARE HAVING ISSUES WITH. BASED ON WHAT OTHERS HAVE SAID ON THIS FORUM WE ARE EXPECTING TO GET ZERO RESOLUTION FROM FORD EVEN THOUGH, WITH THE NUMBER OF COMPLAINTS ABOUT THIS ENGINE, THEY ARE SURE TO KNOW THERE IS A PROBLEM WITH IT.