NHTSA Complaint #11280899 — 2015 SUBARU OUTBACK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11280899
Vehicle	2015 SUBARU OUTBACK
Component	ENGINE
Date of Incident	November 13, 2019
Date Filed	November 18, 2019
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE, LOST POWER, AND THE CHECK AUTOMOTIVE TRANSMISSION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CONTINUOUSLY VARIABLE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO SUBARU OF PUYALLUP (720 RIVER RD, PUYALLUP, WA 98371, (253) 286-5900) WHERE IT WAS DIAGNOSED THAT THE INCORRECT TRANSMISSION FLUID WAS PLACED IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 150070620183. THE FAILURE MILEAGE WAS 74,000.

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