NHTSA Complaint #11280561 — 2015 CHRYSLER 200 ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11280561
Vehicle	2015 CHRYSLER 200
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	November 1, 2018
Date Filed	November 17, 2019
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

ACTIVE GRILL SHUTTER ERROR CODE. AGS SHUTTERS ARE EASILY BROKEN, THESE SHUTTERS ARE NOT MEANT TO WITHSTAND OHIO WINTERS. A SMALL AMOUNT OF ICE BUILD UP CAUSED THE SHUTTERS TO BRAKE AND/OR GOT STUCK CLOSED. I'VE HAD TO REMOVE THE AGS COMPLETLEY TO DISCOVER EVERY SHUTTER WAS BROKE. WITHOUT THE AGS WORKING CORRECTLY THE CHECK ENGINE LIGHT IS ON 100% OF THE TIME AND THE AUTOMATIC CAR STARTER IS CANCELED OUT. IT WAS A NORMAL WINTER DAY WHEN I DISCOVERED THE PROBLEM. MY CAR WAS STATIONARY AND THE DRIVEWAY.

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