NHTSA Complaint #11280143 — 2012 KIA OPTIMA

ON 9/3/2019 I TOOK MY 2012 KIA OPTIMA TO GOSSETT KIA SOUTH TO GET IT REPAIRED. IT DIDNT GET FIXED BEFORE I LEFT THE LOT MY CAR WAS SMOKING AND LEAKING ANTIFREEZE. I WAS STRANDED FOR 4 DAYS AFTER THAT DAY. I WENT TO THE NEAREST PART STORE AND PURCHASED A BOTTOM RADIATOR HOSE AND ANTIFREEZE. I HAD A MOBILE MECHANIC TO PUT THE HOSE ON. THERE AFTER I WAS STRANDED AGAIN THE CAR WOULDN'T START. I HAD IT TOWED TO FIRESTONE 10/4/2019. MY CAR STAYED THE LOT FOR A MONTH AND IT WAS THEN TOWED TO GOSSETT KIA NORTH FROM THERE IT HAS BEEN REPOSSESSED. I MADE PAYMENT ARRANGEMENTS TO GET THE CAR BACK I AM DETERMINED TO GET MY CAR REPAIRED. I USE THE CAR TO MAKE IT TO APPOINTMENTS. I AM DISABLED AND THIS DOESNT SEEM FAIR AT ALL IM PAYING NOTES ON A NONWORKING CAR. I HOPE TO HEAR FROM YOU SOON WITH FURTHER ADVICE