NHTSA Complaint #11280014 — 2012 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11280014
Vehicle	2012 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	October 15, 2019
Date Filed	November 14, 2019
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY DASH MESSAGE SAYS KEY FOB BATTERY LOW. SOMETIMES IT SAYS KEY NOT DETECTED AND I CAN NOT START THE CAR. AT OTHER TIMES THE FOB WON'T UNLOCK THE CAR.I HAVE CHANGED KEY FOB BATTERIES AND THAT DOES NOT SOLVE THE PROBLEM. THIS PROBLEM HAPPENS WHEN I TRY TO START THE CAR AFTER IT HAS BEEN PARKED AND I RETURN.

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