NHTSA Complaint #11279982 — 2009 FORD ESCAPE

WHEN DRIVING AND ATTEMPTING A TURN (AT SLOW SPEEDS), OCCASIONALLY AND RANDOMLY THE STEERING SEEMS TO GET SUPER STIFF LIKE IT LOSES POWER AND THE COMPUTER GIVES A BRIEF TONE AND A SHORT MESSAGE POPS UP BUT DOESN'T STAY UP LONG ENOUGH TO READ OTHER THAN I THINK "POWER" SOMETHING. AFTER A BRIEF SECOND THE STEERING RETURNS TO NORMAL AGAIN. IT IS DANGEROUS AND HAPPENS WITHOUT WARNING DURING A TURN. WHEN I CALL, FORD KNOWS THAT THERE WAS A RECALL PREVIOUSLY BUT WHEN TALKING TO THEM, THEY SEEM TO FEEL THAT THEIR OBLIGATIONS HAVE BEEN MET EVEN THOUGH THIS IS STILL OCCURRING AFTER THE SUPPOSED FIX. FORD JUST KEEPS SAYING BASICALLY THAT THEY FIXED IT AND IT IS DONE. OBVIOUSLY THE PROBLEM STILL EXISTS. IT HAS HAPPENED MULTIPLE TIMES. TODAY WAS THE MOST RECENT.