NHTSA Complaint #11279858 — 2015 CHEVROLET EQUINOX

TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE DRIVING, A RATTLING NOISE OCCURRED AND THE FRONT END OF THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE DIFFERENTIAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED RYDELL CHEVROLET (1325 E SAN MARNAN DR, WATERLOO, IA 50702, (319) 433-4871) AND WAS INFORMED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.