NHTSA Complaint #11279759 — 2015 GMC SIERRA 1500

TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING AND TURNING INTO A SHOPPING CENTER, THE ENTIRE VEHICLE SHUT OFF, INCLUDING THE ENGINE, ELECTRICAL SYSTEM, AND INSTRUMENT PANEL. THE STEERING WHEEL ALSO SEIZED ALONG WITH THE WINDOWS. WHEN THE CONTACT STOPPED AND RESTARTED THE VEHICLE, THE CONTROL PANEL AND ODOMETER DISPLAY DELAYED TO SHOW THE CORRECT READING AND THE CLOCK HAD TO BE RESET. THE DISPLAY INSTRUCTED THE CONTACT TO ROLL THE WINDOW DOWN AND BACK UP. THE CONTACT HAD TO WAIT SEVERAL MINUTES TO GET POWER TO RESTART THE VEHICLE. THE FAILURE HAD OCCURRED THREE TIMES EVERY THREE MONTHS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE VEHICLE WAS TAKEN TO REGAL GMC (2615 LAKELAND HILLS BLVD, BLDG 3, LAKELAND, FL 33805, (863) 262-4222) FOR A RECALL REPAIR. THE DEALER WAS UNABLE TO LOCATE ANY FAILURE CODES. THE CONTACT WAS INFORMED TO SCHEDULE ANOTHER APPOINTMENT. THE MANUFACTURER ASSIGNED A CASE NUMBER TO THE CONTACT AND STATED THAT AN URGENT SENIOR REPRESENTATIVE WOULD CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNKNOWN.