NHTSA Complaint #11279659 — 2012 DODGE JOURNEY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11279659
Vehicle	2012 DODGE JOURNEY
Component	STRUCTURE:BODY
Date of Incident	November 12, 2019
Date Filed	November 12, 2019
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

IN COLD WEATHER (30 DEGREE AND LOWER) THE REAR DRIVER SIDE DOOR WILL NOT LATCH CLOSED AFTER BEING OPENED. THIS HAS HAPPENED FOR THE PAST 2 YEARS. I FOUND A YOUTUBE FIX BY PULLING THE CAR HANDLE UP AND USING A SCREWDRIVER TO PUSH THE LATCH EITHER UP OR DOWN THEN CLOSING THE DOOR. HOWEVER TODAY IT HAPPENED SEVERAL TIMES IN ONE DAY THEN THE DOOR OPENED (UNLATCHED) WHILE I WAS DRIVING AT A SLOW SPEED WHILE THE DOOR WAS UNLOCKED.

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