NHTSA Complaint #11279641 — 2011 FORD F-350

TL* THE CONTACT OWNS A 2011 FORD F-350. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND SMELLED AN ELECTRICAL BURNING ODOR. IN ADDITION, AN UNKNOWN IDLE SYSTEM WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE WINDOW AND DOOR LOCKS FAILED TO FUNCTION. THE CONTACT WAS ABLE TO PARK IN A NEARBY PARKING LOT. THE VEHICLE WAS TAKEN TO LIBERTY BAY AUTO CENTER (LOCATED AT 20201 FRONT ST NE, POULSBO, WA 98370, (360) 697-4066) WHERE IT WAS DETERMINED THAT THERE WAS A SHORT IN THE BODY CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V128000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 72,000. *LN CONSUMER STATED THEY ARE UNABLE TO HONOR RECALL DUE TO MY VEHICLE NOT ON THEIR LIST OF AFFECTED.*JB