NHTSA Complaint #11279632 — 2015 RAM 1500

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE VEHICLE VIBRATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO CHAMPAIGN CHRYSLER DODGE JEEP RAM (1906 MORELAND BLVD, CHAMPAIGN, IL 61822, (217) 352-4273) WHERE IT WAS DISCOVERED THAT THE AXLE WAS WEARING OUT BEFORE THE BEARING FROM BEING IMPROPERLY HEAT TREATED, WHICH CAUSED THE STEEL TO BECOME WEAKER THAN THE BEARING. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE UNKNOWN RECALL FOR THE AXLE FAILURE WITH THE BEARING. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER TO GET A CASE NUMBER AND TO HAVE THE MANUFACTURER CONTACT THE DEALER BACK TO HAVE THE REPAIRS COMPLETED. THE MANUFACTURER DENIED THAT A RECALL EXISTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 148,800.