NHTSA Complaint #11279561 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 11279561
Vehicle 2009 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage 142,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State NY

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED WHILE DRIVING AND THE VEHICLE BECAME VERY DIFFICULT TO STEER. THE POWER STEERING ALSO MALFUNCTIONED WHEN THE VEHICLE WAS COLD STARTED FROM A PARKED POSITION. SIMMONS-ROCKWELL FORD (1160 CO RD 66, HORNELL, NY 14843, (607) 324-4444) STATED THAT THERE WERE NO RECALLS AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT TO CALL AND FILE A COMPLAINT WITH NHTSA. THE CONTACT PURCHASED THE VEHICLE USED ON AUGUST 1, 2019. THE FAILURES OCCURRED APPROXIMATELY FIVE TIMES SINCE IT WAS PURCHASED. THE FAILURE MILEAGE WAS 142,000. *BF*JB *DL CONSUMER TOOK VEHICLE TO AUTOMOTIVE RESOURCES SERVICE (LYONS, NY). THE STEERING ANGLE SENSOR AND THE POWER STEERING MOTOR WERE REPLACED. *DL

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