NHTSA Complaint #11279496 — 2011 FORD F-150

THE REAR DEFROST HAD BEEN ACTING UP NOT WANTING TO WORK EVERY TIME I'D TRY AND USE IT FOR THE LAST 2 MONTHS. WELL ON THE MORNING OF NOVEMBER 7 I WENT TO WARM MY TRUCK UP AND TRIED MY DEFROST AND IT DIDN'T LIGHT UP SO I FIGURED WELL ITS NOT WORKING. SO AS I'M DRIVING DOWN THE ROAD I NOTICE THAT MY BACK GLASS WAS COMPLETELY SHATTERED ON THE DRIVERS SIDE OF THE BACK GLASS. I NEVER HEARD ANYTHING BREAK AND THERE WAS NO OTHER SIGN OF IMPACT. JUST OUT OF NOWHERE. SO I DID SOME RESEARCH INTO FORD F150S AND BACK GLASS BREAKS AND CAME ACROSS A LOT OF REPORTS OF PEOPLE WHO WERE IN FACT HAVING DEFROST ISSUES. . SO MY BEST GUESS IS THE ELECTRICAL IN THE HEATED GLASS SHORTED OUT OR SENT A MASSIVE POWER SURGE THROUGH THE GLASS CAUSING IT TO SHATTER. . EITHER WAY THIS IS A RECALL ISSUE THAT FORD SHOULD BE HELD RESPONSIBLE FOR.