NHTSA Complaint #11279389 — 2012 HYUNDAI AZERA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11279389
Vehicle	2012 HYUNDAI AZERA
Component	STEERING
Date of Incident	November 11, 2019
Date Filed	November 11, 2019
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

OWNER AND INSPECTION MECHANIC NOTICED AND OBSERVED STEERING WHEEL CLUNKING AND BANGING FROM LEFT TO RIGHT. KNOWN PROBLEM WITH SIMILAR MODELS AND USE THE SAME PART THAT IS DEFECTIVE! 2012 HYUNDAI AZERA STEERING COUPLER IS FAULTY AND NEEDED REPLACED PER HYUNDAI DEALER AND WOULD COST US $282.00 PLUS TAX. THEY WOULD NOT COVER THE PART WHICH IS AROUND $10.00 BUT WANT A LOT OF MONEY FOR LABOR. THANKFULLY WE HAD AN EXTENDED WARRANTY BUT WE STILL SHOULD HAVE NOT HAD TO PAY FOR A FAULTY PART. ITS HAPPENING TO MANY OTHER HYUNDAI MODELS THAT USE THE SAME PART. CAR WAS DANGEROUS TO DRIVE FEELING THE BANGING WHILE DRIVING AND AT A STOP. HAD CAR REPAIRED AND..WOW NO MORE BANGING..VIBRATIONS.

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