NHTSA Complaint #11279382 — 2018 HONDA ACCORD

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11279382
Vehicle	2018 HONDA ACCORD
Component	STRUCTURE:BODY
Date of Incident	November 8, 2019
Date Filed	November 11, 2019
Mileage	3,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY 2018 HONDA IS NOT DRIVEN OFTEN. IT SITS IN MY YARD MOST OF THE TIME. I HAD IT DETAILED A WEEK AGO ONLY TO FIND THE PAINT WAS PEELING ON TRUNK, HOOD AND ROOF. HORRIFIED AT THIS NEWS I WENT TO SOCIAL MEDIA TO SEE IF THIS HAD BEEN A PROBLEM WITH OTHER HONDA OWNERS. ON GOOGLE I FOUND AN ARTICLE THAT EXPLAINED THAT THE PAINT INDEED WAS PEELING. I FOLLOWED THE STEPS IN THE ARTICLE. TOOK IT TO THE HONDA DEALERSHIP WHERE IT WAS PURCHASED. THEY OF COURSE EXCEPT NO RESPONSIBILITY NOR WOULD THEY READ THE ARTICLE. MADE THEM GIVE ME WRITTEN DOCUMENTATION THAT THEY WERE EXCEPTING NO RESPONSIBILITY. TRIED FOR DAYS TO CONTACT AMERICAN HONDA WITH ABSOLUTELY NO SUCCESS. NOW CONTACTING YOU.

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