NHTSA Complaint #11279175 — 2012 FORD FUSION

WHILE IN MOTION LESS THAN 40 MPH, THE VEHICLE LOST POWER STEERING AND BECAME STIFF AND VERY HARD TO TURN THE STEERING WHEEL IN EITHER DIRECTION. DECIDED TO PARK THE VEHICLE IN A PARKING LOT AND HAVE THE VEHICLE TOWED TO THE DEALERSHIP. THIS HAS BEEN RECALLED PREVIOUSLY IN WHICH THE DEALERSHIP REPLACED THE PART WITH A REMANUFACTURED PART. HOWEVER, IN THE FIRST RECALL/REPAIR THE VEHICLE DID NOT HAVE ANY CAUSE OF CONCERN OTHER THAN TO ADDRESS THE NATIONAL RECALL. NOW, THE VEHICLE IS NOT DRIVABLE AND THE DEALERSHIP DOES NOT WANT TO REPLACE THE DEFECTED PART. INSTEAD THEY WANT TO CHARGE $1,915 FOR A FAULTY REMANUFACTURED PART THAT HAS GONE OUT AND COULD HAVE CAUSED SEVERE HARM AND DAMAGE TO PERSONS IN AND AROUND THE VEHICLE. HTTPS://WWW.NHTSA.GOV/VEHICLE/2012/FORD/FUSION/4%252520DR/FWD#RECALLS REVIEWING THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, THERE ARE OVER 10+ COMPLAINTS FILED WITHIN THE PAST 3 WEEKS FOR FAULTY STEERING. THIS IS AN OBVIOUS GRAVE CONCERN AS THERE IS SEVERE RISK IN LOSING CONTROL OF THE VEHICLE DUE TO POORLY DESIGNED STEERING.