NHTSA Complaint #11279135 — 2019 NISSAN KICKS

DRIVING LIKE NORMAL AND THE CAR AHEAD OF ME SLAMMED ON THEIR BRAKES TO AVOID A WRECK I SLAMMED ON MINE TO PREVENT THIS AFTERWARD TRAFFIC STARTED MOVING ON AND THE COLLISION AND IMPACT SENSOR CAME ON BUT I DIDN'T HIT ANYTHING. I HAVE LOOKED AT THE MANUAL AND IT WILL NOT TELL THE OWNER ME HOW TO GET THE CRASH LIGHT TO GO OFF. EVEN ONLINE YOU CAN FIND NOTHING ABOUT HOW TO RESET OR TURN OFF THE ALERT. THE OTHER ALERT IS FOR THE ASSISTED BRAKING FEATURE IT DIDN'T WORK BUT THE LIGHT CAME ON BUT WILL NOT GO OFF AND THERE ARE NO INSTRUCTIONS ON HOW TO RESET IT OR TAKE IT OFF. NOT EVEN THE FACTORY RESET OR UNPLUGGING THE BATTERY WILL MAKE IT GO OFF. I BOUGHT AN EXTENDED WARRANTY AND THE DEALER I PURCHASED THE KICKS FROM SAID THEY WOULD FIX THE ERROR BUT THEY WILL CHARGE ME TO DO SO WHICH I THINK IS WRONG SINCE IT IS NOT WRECKED BUT JUST MALFUNCTIONING. IF I KNEW TO GET SOMETHING ON THE KICKS WAS GOING TO BE LIKE PULLING TEETH II WOULD HAVE STUCK WITH THE ALTIMA AS I DID WITH MY LAST PREVIOUS PURCHASES WITH NISSAN. NOT HAPPY AND IT'S JUST LIKE WITH THE TOUCH SCREEN IT FREEZES UP AND THE USB TO IT WILL QUIT WORKING TO THE POINT YOU HAVE TO TURN OFF THE ENGINE JUST SO IT WILL WORK AGAIN EVERY ONCE IN A WHILE AND I WAS THINKING MY CORDS WEREN'T OPERATING RIGHT OR WORN OUT.