NHTSA Complaint #11278863 — 2018 NISSAN ALTIMA

AUTOMATIC EMERGENCY BREAKING TURNS OFF CONSTANTLY. WHEN A TRUCK TOWING A TRAILER PASSED ME A LIGHT CAME ON AND A MESSAGE FLASHED ON THE DASH. IT SAID THAT THE RADAR WAS UNAVAILABLE BECAUSE OF AN OBSTRUCTION. IT HAPPENED AGAIN AT AN INTERSECTION. IT SEEMS TO GO OFF SEVERAL TIMES A DAY WHEN IT SENSES CARS BESIDE ME, AT INTERSECTIONS, TURNING... I MADE AN APPOINTMENT WITH NISSAN SERVICE AT JEFF WYLER KONG?S NISSAN IN MASON OHIO. THEY FOUND DTC # C1A16 RADAR STAIN AND C1B55-97 RADAR BLOCKAGE. THEY REPROGRAMMED THE RADAR UNIT. IT STILL DIDN?T WORK. THEY SAID THE PART NEEDS TO BE REPLACED TO THE TUNE OF $1637.86. WE BOUGHT THIS CAR SPECIFICALLY FOR THE AEB. WE RESEARCHED IT?S RELIABILITY THROUGH CONSUMER REPORTS. I CHECKED AND THERE WERE NO RECALLS. THERE WERE NO ACCIDENTS ON THE VEHICLE?S HISTORY REPORT. I?D RUN A SMALL GENERAL OBD READER THAT DID NOT SHOW THE CODE BEFORE BUYING. WE ARE PRETTY MAD TO HAVE EXTENDED OURSELVES TO PAY MORE FOR SOMETHING THAT DOESN?T WORK. I?VE CALLED 1800NISSAN1 SO WE?LL SEE IF THEY FIX IT. SO FAR THEY?VE ONLY TOLD ME IT?S NOT COVERED, DESPITE HOW MANY NISSAN MODELS AND YEARS ARE ALL HAVING THE SAME ISSUE. WE COULDN?T SEE IT BC THEY HAVEN?T RECALLED IT.