NHTSA Complaint #11278853 — 2015 GMC ACADIA
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11278853 |
| Vehicle | 2015 GMC ACADIA |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
TOOK VEHICLE INTO A GMC DEALERSHIP FOR SERVICE AIR BAG ISSUE THAT WAS COVERED UNDER A SPECIAL GMC COVERAGE. DEALERSHIP FOUND AN ISSUE WITH THE POWER STEERING AND PUMP HAD TO BE REPLACED DUE TO MODERATE LEAK, MILEAGE 65366 ON 11/7/19. VEHICLE IS ONLY 4 YEARS OLD AND ALL MAINTENANCE COMPLETED ON TIME AT A GMC LEADERSHIP. EXTENDED WARRANTY ENDED IN SEPTEMBER 2019. THIS HAS BEEN AN ONGOING PROBLEM GMC ISSUE FOR YEARS ACCORDING TO COMPLAINTS ON THE INTERNET. THE POWER STEERING PUMP ON A 4 YEAR OLD CAR SHOULD NOT HAVE TO BE REPLACED. CALLED GMC CUSTOMER SERVICE NUMBER AND THEY CALLED THE DEALERSHIP TO GIVE ME A COST DISCOUNT. CASE NUMBER FROM GMC IS [XXX]. I HAD TO PAY ALMOST $900 ON AN ISSUE THAT GMC KNEW ABOUT. I WAS LUCKY THE ISSUES WAS IDENTIFIED AT THIS APPOINTMENT AND NOT WHEN DRIVING. GMC SHOULD HAVE A SPECIAL COVERAGE ON THIS ISSUE JUST LIKE THE SERVICE AIR BAG ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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