NHTSA Complaint #11278837 — 2015 MAZDA MAZDA3 UNKNOWN OR OTHER

Complaint Details

ODI Number	11278837
Vehicle	2015 MAZDA MAZDA3
Component	UNKNOWN OR OTHER
Date of Incident	November 7, 2019
Date Filed	November 8, 2019
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

BOUGHT NEW IN 2015. INFOMAT SYSTEM REBOOTS 3 OR 4 TIMES WHEN TEMPERATURES ARE BELOW 40 DEGREES AT START UP IN A UNHEATED GARAGE ALSO WHILE DRIVING AND COLD ENGINE LIGHT IS STILL ON. TOOK TO DEALER A COUPLE TIMES, AND INFORMED THEM OF THE PROBLEM WHILE STILL WARRANTED, ALL THEY DID WAS REBOOT THE SYSTEM. STILL DOING IT AFTER 4 YEARS. VERY FRUSTRATING, BUT NOW IT'S ON MY DIME. ONE TIME IT WENT COMPLETELY BLACK, SO I FIGURED OUT HOW TO REBOOT IT.

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