NHTSA Complaint #11278655 — 2014 CADILLAC SRX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11278655
Vehicle	2014 CADILLAC SRX
Component	UNKNOWN OR OTHER
Date of Incident	October 1, 2019
Date Filed	November 7, 2019
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

MY RADIO IS GOING BATTING AGAIN. IT PLAYS BUT THE SCREEN WILL NOT WORK 1/2 THE TIME - I HAVE NO CONTROL ON WHERE TO GO. WHEN I TRY TO RECIEVE A CALL FROM THE CAR IT WILL PICK UP AND DISCONNECT 2 SECONDS INTO THE CALL. IT WILL NOT LET ME USE A AUX CORD TO PLAY MUSIC. I HAVE REPLACED THE DISPLAY ON 9/13/16 AND I REPLACED THE RADIO ON 4/26/17. THIS IS NOT ACCEPTABLE. I HAD TO WAIT IN APRIL FOR OVER A MONTH OR TWO B/C THIS PARTICULAR RADIO WAS ON BACK ORDER DUE TO ISSUES.

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