NHTSA Complaint #11278598 — 2018 MERCEDES-BENZ S560

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11278598
Vehicle	2018 MERCEDES-BENZ S560
Component	ENGINE
Date of Incident	August 15, 2019
Date Filed	November 7, 2019
Mileage	39,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONSUMER OWNED A 2018 MERCEDES-BENZ S560. AFTER DRIVING THE VEHICLE FOR APPROXIMATELY THREE MINUTES, THE CONTACT PARKED THE VEHICLE. THE CONSUMER WAS ALERTED BY SOMEONE THAT THERE WAS SMOKE UNDER THE HOOD OF THE VEHICLE. WITHIN THIRTY SECONDS TO A MINUTE, THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. THE ENGINE COMPARTMENT AND VEHICLE WERE DESTROYED. POLICE AND FIRE REPORTS WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF CALDWELL (1220 BLOOMFIELD AVE, WEST CALDWELL, NJ 07006, (973) 227-3600) TO BE INSPECTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. *LN*JB *AS

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