NHTSA Complaint #11278591 — 2018 TESLA MODEL S SUSPENSION

Complaint Details

ODI Number	11278591
Vehicle	2018 TESLA MODEL S
Component	SUSPENSION
Date of Incident	November 4, 2019
Date Filed	November 7, 2019
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

PLEASE NOTE...I HAVE USED THE VIN OF ANOTHER RANDOM JUNKYARD TESLA SINCE I DO NOT KNOW THE VIN OF THE CAR WHICH IS THE SUBJECT OF THIS COMPLAINT. POSTED TODAY ON THE TMC. AN OWNER'S WHEEL HAS GONE WHOMPY AND IS SCRAPING ON THE INSIDE OF THE WHEEL ARCH AND MAKING ALARMING NOISES. TESLA SERVICE TELL HIM TO GO FLY A KITE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/LEFT-FRONT-CHAMBER-LINK.172715/ ZAFRA88, 34 MINUTES AGO LONG STORY SHORT MY FRONT DRIVER TIRE IS RUBBING ON THE INNER FENDER WALL WHEN TURNING RIGHT AND MAKES A LOUD NOISE. BROUGHT TO THE SC AND THEY SAID ALIGNMENT NEEDS TO BE DONE TO FIX THE ISSUE. WAS TOLD ALIGNMENT CAN'T BE DONE BECAUSE THE "CHAMBER LINK" WAS DAMAGED TO OUTSIDE IMPACT. FIRST WHAT IS THE CHAMBER LINK, POSSIBLY A TYPO AND MEANT CAMBER LINK? THAT IS NOT A CONTROL ARM IS IT? THEY TOLD ME THIS IS NOT COVERED BY WARRANTY BECAUSE OF THIS OUTSIDE IMPACT BUT HOW CAN THEY PROVE THERE WAS OUTSIDE INFLUENCE AND NOT A DEFECTIVE PART? ATTACHED IS THE WRITE UP ..... CONCERN - CLIENT STATES SQUEAKY METAL NOISE FROM RIGHT FRONT WHEEL......... PLEASE INVESTIGATE. ENRAGED CITIZEN ETC.

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