NHTSA Complaint #11278575 — 2008 FORD F-250

MY TRUCK HAS THE 6.4 DIESEL ENGINE. WHILE TURNING ON A ONE LANE STREET THE VEHICLE FAILED TO RESPOND TO MY EFFORTS. AFTER A COUPLE OF SECONDS IT RESPONDED AND I MAINTAINED CONTROL. MY VEHICLE IS CURRENTLY AT MIKE WHITE FORD IN COEUR ALENE IDAHO GETTING A NEW MOTOR INSTALLED. MYSELF AND THE SERVICE ADVISOR WALKED INTO THE SHOP TO HECK PROGRESS ON THE MOTOR INSTALL. I ASKED HIM TO ADDRESS THE STEERING BOX RECALL WHERE FROM THE FACTORY A STEERING BOX WAS INSTALLED THAT DOESNT SIT FLUSH WITH THE FRAME. THIS PROBLEM COULD RESULT IN THE BOLTS ATTACHING THE STEERING BOX TO THE FRAME BREAKING DUE TO THE POOR FITMENT. I SHOWED HIM A HOLE WHERE A BOLT ATTACHING THE STEERING BOX TO THE FRAME WAS BROKEN OFF. HE STATED TO ME THAT HE DIDNT THOM THAT THERE WAS A RECALL ON THE STEERING BOX. I STATED THAT YES THERE WAS AND ASKED HOM TO PLEASE FIX IT. THIS LEMON OF A VEHICLE IS ALL THAT MY FAMILY HAS TO DRIVE! I WANT IT FIXED PROPERLY. NOT JUST SHIMMED AND THROW NEW BOLTS ON IT. I MEAN A NEW STEERING BOX THAT SITS FLUSH AGAINST THE FRAME. THIS VEHICLE CARRIE'S MY CHILDREN AND GRANDCHILDREN ON A DAILY BASIS AND NEEDS TO BE SAFE. THANK YOU FOR YOUR TIME IN THIS MATTER.