NHTSA Complaint #11278501 — 2016 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11278501
Vehicle	2016 CHEVROLET MALIBU
Component	ELECTRICAL SYSTEM
Date of Incident	October 23, 2019
Date Filed	November 6, 2019
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. WHILE THE VEHICLE WAS AT A COMPLETE STOP, "ACTION REQUIRED STEERING ASSIST REDUCED" APPEARED ON THE INSTRUMENT PANEL AND THE STEERING JERKED. THE ENGINE SHUT OFF, BUT THEN RESTARTED INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO COVINA CHEVROLET (635 SOUTH CITRUS AVENUE, COVINA, CA 91723, (626)-732-1100) WHERE IT WAS DIAGNOSED THAT THERE WAS A SHORT IN THE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 35,000.

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