NHTSA Complaint #11278486 — 2015 CHEVROLET EQUINOX

TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL AND ELECTRICAL SYSTEM MALFUNCTIONED. THE BACKUP CAMERA, SPEEDOMETER, ODOMETER, FUEL GAUGE, AND CRUISE CONTROL FAILED TO WORK. THE FAILURES WERE ESPECIALLY PROBLEMATIC DURING NIGHTTIME DRIVING. THE CONTACT TOOK THE VEHICLE TO TWO DEALERS. ON OF THE DEALERS, GRAFF CHEVROLET OKEMOS (1748 W GRAND RIVER AVE, OKEMOS, MI 48864), STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE BACKORDERED AND WERE NOT CURRENTLY BEING MANUFACTURER. THE MANUFACTURER WAS CONTACTED, REPEATED WHAT THE DEALER STATED, AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THEY WOULD SPEAK WITH THE DEALER AND INFORMED THE CONTACT TO CALL BACK IN A WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 56,826.