NHTSA Complaint #11278082 — 2012 FORD FOCUS

WE PURCHASED THIS VEHICLE USED ABOUT A YEAR AND A HALF AGO FOR MY TEENAGE DAUGHTER. DRIVING TO A FRIEND'S HOUSE, SHE STOPPED FOR GAS. SHE STARTED THE CAR AND THE NOTIFICATION" STEERING ASSIST FAILURE - SERVICE REQUIRED" CAME ON. SHE TURNED THE CAR OFF AND WAITED A FEW MINUTES AND STARTED IT AGAIN. THE STEERING WORKED FINE.. WHILE DRIVING, THE POWER STEERING WENT OUT. THANKFULLY, SHE WAS ON A SIDE STREET AND WAS ABLE TO PULL OVER AND TURN THE CAR OFF.. SHE TURNED THE CAR BACK ON AND MADE IT TO A FRIEND'S HOME NEAR BY. SINCE LAST NIGHT, THE POWER STEERING IS COMPLETELY OUT. I'VE JUST FOUND THIS SITE WHICH I WAS DIRECTED TO FROM A CONSUMER SITE STATING A LONG HISTORY OF THIS PROBLEM WITH THE POWER STEERING ON THIS VEHICLE. WE ARE NOW WAITING ON A TOW TRUCK TO TAKE THE CAR TO A NEARBY DEALERSHIP TO FIND OUT WHAT THEY HAVE TO SAY ABOUT THE ISSUE. I'VE ALREADY MENTIONED TO THEM I'VE FOUND THIS SITE AND THERE IS A LONG LIST OF DOCUMENTED ISSUES. ( THEY SEEM TO BE SURPRISED ABOUT IT ( GO FIGURE )) ....