NHTSA Complaint #11277995 — 2011 DODGE RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11277995
Vehicle	2011 DODGE RAM 1500
Component	SUSPENSION
Date of Incident	May 22, 2019
Date Filed	November 4, 2019
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING 70 MPH, THE VEHICLE VIBRATED AND MADE A LOUD GROWLING NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE FRAME AND DETERMINED THAT THE REAR SUSPENSION AXLE WAS LOOSE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. A DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V656000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 140,000.

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