NHTSA Complaint #11277984 — 2012 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11277984
Vehicle	2012 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	July 5, 2019
Date Filed	November 4, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

JUST A WEEK AFTER BUYING MY CAR, THE STEREO STARTED TO MAKE A VERY LOUD SCRATCHING AND POPPING NOISE AND THEN IT WOULD CUT OFF AND NO SOUND WOULD WORK. I TRIED TO MASTER RESET IT A FEW TIMES AND IT IS STILL HAVING THE ISSUE. NOW THE NOISE IT HAS BEEN MAKING IS SO LOUD AND PIERCING THAT IT MAKES ME FEEL LIKE MY EARS ARE GOING TO BLEED. I HAVE LOOKED UP WAYS TO STOP THIS PROBLEM AND I NOTICED THAT MANY PEOPLE WITH THE SAME CARE AS ME, HAVE REPORTED THIS EXACT SAME ISSUE.

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