NHTSA Complaint #11277718 — 2014 VOLKSWAGEN PASSAT AIR BAGS

Complaint Details

ODI Number	11277718
Vehicle	2014 VOLKSWAGEN PASSAT
Component	AIR BAGS
Date of Incident	October 16, 2019
Date Filed	November 2, 2019
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE PROBLEM I'M HAVING WITH MY 2014 PASSAT IS THAT ONE DAY OUT THE BLUE MY AIRBAG LIGHT CAME ON. I PARKED AND TURN OF THE CAR THINKING THAT WOULD SOLVE THE PROBLEM. WHEN I STARTED MY CAR BACK UP, THE AIRBAG IS STILL ON AND NOW THE HORN AND ALSO THE BUTTONS ON THE STEERING WHEEL ISN'T WORKING ANYMORE. I HAVE NOT HIT ANYTHING OR HAD ANY ACCIDENTS PERIOD. I SEE MANY COMPLAINTS FROM VW OWNERS ABOUT THE SAME ISSUE....BUT I DON'T SEE ANY RECALLS ABOUT THIS PROBLEM. THIS IS A BIG ISSUE FOR ME BECAUSE I LIVE IN ILLINOIS AND MY CAR HORN DOESN'T WORK.

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