NHTSA Complaint #11277373 — 2017 JEEP PATRIOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11277373
Vehicle 2017 JEEP PATRIOT
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 24,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

WHILE DRIVING 75 MPH, THE TRANSMISSION STARTS MAKING A WHINING NOISE, AND THE TRANSMISSION WARNING INDICATOR ILLUMINATES, THE VEHICLE DECELERATES AND LOSES POWER. WE COAST THE VEHICLE OVER TO THE ROAD SHOULDER, WAIT AWHILE AND THE WARNING LIGHT GOES OFF. THIS HAPPENED FOUR TIMES IN SUCCESSION ON OUR LAST TRIP OF 240 MILES. IT HAS HAPPENED AT THE VERY LEAST 10 TIMES ON THE SAME TRIP TO WEST VIRGINIA. THE VEHICLE WAS TAKEN TO JOHNSON FAMILY CHRYSLER DODGE JEEP RAM, FLOYD, VIRGINIA, ALSO MOTOR MILE CHRYSLER DODGE JEEP RAM CHRISTIANSBURG, VIRGINIA, AND MILLER'S CHRYSLER DODGE JEEP RAM MARTINSBURG, WEST VIRGINIA. AS OF OCTOBER 31ST 2019 JOHNSON FAMILY HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. THEY HAVE HAD THE CAR FOR 27 DAYS! VIN #[XXX] WITH APPROXIMATELY 24,000 MILES. HERE IS AN EXACT REPLICA OF WHAT HAPPENS: HTTPS://YOUTU.BE/37P1X0YMPZE HTTPS://YOUTU.BE/-STUUH2MMEO INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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