NHTSA Complaint #11277341 — 2019 JEEP RENEGADE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11277341
Vehicle 2019 JEEP RENEGADE
Component ENGINE
Date of Incident
Date Filed
Mileage 4,600 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

2019 JEEP RENEGADE LATITUDE PURCHASED BRAND NEW IN APRIL 2019. BURING OIL ISSUES: (FIRST STARTED ON 8/27) - 4600 MILES IN. LOW PRESSURE LIGHT CAME ON. HAD TO ADD 3 QUARTS OF OIL SAE 0-20. DIDN'T CONTACT DEALER THOUGHT THEY JUST MISS CALCULATED THE QUARTS OF OIL AND ADDED IT MYSELF. (8/31) -4698 MILES IN. GOT THE FIRST OIL CHANGE (A FEW DAYS LATER AFTER I ADDED 3 QUARTS) JUST TO MAKE SURE THERE WAS A FULL 5.5 QUARTS STARTING FRESH). (10/22) -6980 MILES IN. (ONLY 2000+ MILES INTO NEW OIL CHANGE) NOW THE "OIL CHANGE REQUIRED" LIGHT IS ON, BEING LOW ON OIL. I HAVE A SERVICE DATE SCHEDULED WITH THE JEEP DEALER FOR 11/2/2019. I'M NOT TOPPING IT OFF THE OIL ON PURPOSE OUT SO THEY CAN DIAGNOSE THE PROBLEM THE WAY IT IS AND IT'S RECORDED. ALSO BEEN RESEARCHING ONLINE AND IT LOOKS LIKE I'M NOT THE ONLY ONE WITH THIS PROBLEM (THEIR ARE MAY). SEEMS THE 2.4L ENGINE IS BURNING THROUGH OIL (AVERAGING 1 QUART EVERY 1000 MILES). THIS IS DANGEROUS AND TOTALLY UNACCEPTABLE IN A BRAND NEW VEHICLE. CHRYSLER NEEDS TO STEP UP, TAKE RESPONSIBILITY AND FIX THE PROBLEM IMMEDIATELY BEFORE SOMEONE STALLS IN MID-DRIVE AND GETS KILLED. SOME PEOPLE EXPERIENCE NO WARNING LIGHTS AT ALL UNTIL IT'S HAPPENING. I'M SURE THE DEALER WILL COME UP WITH MANY EXCUSES ON 11/2 SO I'M BEING PRO-ACTIVE WITH REPORTING MY ISSUES. I'M JUST SURPRISED WITH ALL ON-GOING REPORTS AND COMPLAINTS I READ ONLINE THE 2.4L ENGINES EXCESSIVE OIL CONSUMPTION IS NOT ALREADY A MAJOR PRIORY RECALL FOR THE JEEP RENEGADE. SAFETY NEEDS TO COME FIRST!!

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