NHTSA Complaint #11277334 — 2014 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11277334
Vehicle	2014 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM
Date of Incident	May 1, 2019
Date Filed	October 31, 2019
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

DEALER ISSUED KEYS ARE IMPOSSIBLE TO TURN WHEN ATTEMPTING TO TURN OFF ENGINE IN STATIONARY/PARK POSITION. HAVE TO FLICK KEY FORWARD CAUSING A POWER SURGE TO SHUT THE ENGINE OFF. PROCESS IS GETTING WORSE, NOW FUEL LIGHT IS ON STATING THAT MY FUEL SENSOR IS BROKEN. CAR HAS LOST POWER WHEN ACCELERATING AS WELL. THIS IS ALL CONNECTED TO THE POWER SURGE NEEDED TO SHUT THE CAR OFF. DEALERSHIP STATES, THERE HAS NOT BEEN A RECALL FOR THIS TYPE OF ISSUE, IT WILL COST ME UPWARDS TO $1000 TO FIX IGNITION CYLINDER. IT LOOKS LIKE IT'S ONE OF THE ONLY ISSUES WITH THIS VEHICLE AND IS KNOWN BY THE DEALERSHIPS. DEALERSHIP ONLY ADVISES TO PURCHASE NEW VEHICLE WITH "PUSH TO START." THIS WILL BE OUR FIRST AND LAST VW.

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