NHTSA Complaint #11277266 — 2012 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11277266
Vehicle	2012 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	October 30, 2019
Date Filed	October 31, 2019
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

WHEN I PRESS THE PUSH START AND THE BRAKE, THE ENGINE WILL STALL AND NOT TURN OVER. IT HAS HAPPENED MULTIPLE TIMES IN THE 4 YEARS I'VE HAD IT. THE LAST TIME I TRIED TO START IT, IT WOULD NOT CRANK. I USED JUMPER CABLES TO TRY AND REVIVE THE BATTERY. DOING THIS REVERTED POWER BACK TO MY VEHICLE, YET IT WOULD STILL NOT TURN OVER. I THEN HAD TO PUT THE KEYFOB INTO THE IGNITION AND TRY IT MANUALLY. STILL NOTHING WORKED AND MY CAR WILL NOT TURN OVER AND START. IT MAKES ONE CLICK, AND THEN NOTHING.

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