NHTSA Complaint #11276877 — 2008 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11276877
Vehicle	2008 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	May 4, 2018
Date Filed	October 29, 2019
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

UPPER STEERING COLUMN DETACHED FROM STEERING SHAFT WHILE VEHICLE WAS IN MOTION, IMMEDIATELY AFTER DRIVER ADJUSTED THE TILT FEATURE. VEHICLE WAS ON INTERSTATE HIGHWAY TRAVELING 70 MPH WHEN INCIDENT OCCURRED. DRIVER WAS ABLE TO SLOW VEHICLE DOWN AND REATTACH STEERING WHEEL. NO CRASH OR INJURIES RESULTED. AFTER INCIDENT, DRIVER VISITED TWO DIFFERENT TOYOTA DEALERSHIPS TO INQUIRE ABOUT ANY BULLETINS OR NOTICES REGARDING THE ISSUE. BOTH DEALERS COULD NOT FIND ANY BULLETINS OR NOTICES. VEHICLE APPEARS TO HAVE PREVIOUS FRONT-END DAMAGE FROM PREVIOUS CRASH, AS EVIDENCED BY MISALIGNED FRONT BUMPER COVER.

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