NHTSA Complaint #11276853 — 2015 CHEVROLET EQUINOX

ON NUMEROUS OCCASIONS DURING THE PAST FEW MONTHS, THE WINDSHIELD ON MY 2015 CHEVROLET EQUINOX BECAME EXTREMELY FOGGED UP, SIGNIFICANTLY DECREASING VISIBILITY. THE VEHICLE WAS NEVER ABLE TO DEFROST OR CLEAR THE CONDENSATION UP, NO MATTER WHAT SELECTION WAS MADE ON THE HEAT/AIR CONDITIONING SETTING(S). APPROXIMATELY ONE WEEK AGO, WHILE DRIVING AT NIGHT WITH AN OUTSIDE TEMPERATURE OF APPROXIMATELY 45 DEGREES F, THE WINDSHIELD AGAIN BECAME EXTREMELY FOGGED UP. THIS TIME, THE WINDSHIELD CONDENSATION/FOG HAD BECOME SO SEVERE THAT I WAS UNABLE TO SEE OUT OF THE WINDSHIELD AND OTHER PASSENGER WINDOWS AT ALL AND WAS FORCED TO PULL THE VEHICLE OVER. THE VEHICLE WAS NOT SAFE TO CONTINUE DRIVING WITH NO VISIBILITY. THANKFULLY, I WAS NOT ON THE HIGHWAY AT THIS POINT AND WAS ABLE TO EFFECTIVELY PULL OFF THE ROADWAY WITHOUT INCIDENT. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP THE NEXT DAY AND DIAGNOSED WITH A 'HEATER CORE FAILURE.' THE FAILURE OF THE HEATER CORE IS WHAT CAUSES THE EXTREME CONDENSATION BUILD UP AND FOGGING OF THE INTERIOR WINDSHIELD AND WINDOWS. THE VEHICLE IS ONLY A 2015 AND I AM EXTREMELY CONCERNED WITH THE PREMATURE FAILURE(S) OF AN INTEGRAL COMPONENT OF THE VEHICLE, ESPECIALLY ONE THAT AFFECTS VISIBILITY AND COMPROMISES SAFETY TO MYSELF, MY PASSENGERS, AND OTHERS ON THE ROADWAY.