NHTSA Complaint #11271792 — 2013 FORD ESCAPE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT PURCHASED THE VEHICLE A MONTH AGO. WHILE DRIVING, THE VEHICLE SURGED AND THEN WENT INTO LIMP MODE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO GORDIE BOUCHER FORD OF KENOSHA (8301 75TH ST, KENOSHA, WI 53142, (262) 697-0700) WHERE IT WAS DIAGNOSED THAT THE WASTEGATE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE BOOST CONTROL SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES AND REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 210,000.