NHTSA Complaint #11271695 — 2019 LINCOLN NAUTILUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11271695
Vehicle 2019 LINCOLN NAUTILUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

I REPORTED A SIMILAR PROBLEM A FEW WEEKS AGO; AS I DRIVE I GET ALERTS OF SAFETY FEATURES NOT BEING AVAILABLE AND A POWERTRAIN MALFUNCTION. WHILE DRIVING THIS AFTERNOON SPEED LESS THAN 15 MPH, I GOT THE SAME ALERTS, BUT WERE FOLLOWED BY A COMPLETE LOSS OF DISPLAYS. THE RADIO SHOWED A "VEHICLE NETWORK COMMUNICATION ERROR" AND I COULD STILL SEE THE PRNDS, BUT I LOST ALL OTHER CONTROLS: SPEEDOMETER, ODOMETER, TACHOMETER, TURN SIGNALS, AND DOOR CONTROLS. ADDITIONALLY, WHEN I PULLED OVER TO A SAFE LOCATION, I ATTEMPTED TO PUT MY VEHICLE IN PARK BUT ONLY THE EMERGENCY BRAKE ENABLED. I HAVE VIDEOS OF BOTH AND HAVE ATTEMPTED TO UPLOAD.

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