NHTSA Complaint #11271555 — 2019 MAZDA MAZDA6

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11271555
Vehicle 2019 MAZDA MAZDA6
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 1,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

AFTER PURCHASING A 2019 MAZDA6 IN JULY 2019, THERE HAVE BEEN MULTIPLE OCCASIONS IN WHICH I START THE CAR AND THE DISPLAY SCREEN FREEZES OR IS BLACK, NOT DISPLAYING ANYTHING. AT THE SAME TIME, THE CONTROL BUTTONS ON THE STEERING WHEEL DO NOT WORK. I'VE ALSO EXPERIENCED A LONG DELAY IN RESPONSE AFTER PRESSING CONTROL BUTTONS ON THE STEERING WHEEL. ALL OF THESE ISSUES HAPPEN RANDOMLY AND WILL CONTINUE WHILE DRIVING OR STOPPED.

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