NHTSA Complaint #11271132 — 2015 GMC ACADIA

TRANSMISSION STARTED JERKING AND SURGING FROM TAKE OFF AND AT SHIFT POINTS. FLUID LEVEL OK AND MOTOR NEVER HAS RUN HOT. CAR RAN OK AND PROBLEM WAS INTERMITTENT. DROVE CAR UNTIL RECENTLY AND PROBLEM HAS CONTINUED TO GET WORSE. VEHICLE ACTS LIKE TRANSMISSION JERKS IN AND OUT OF GEAR AT HWY SPEEDS. ISSUE STARTED AT ABOUT 98000 MILES, MOST ALL ARE HWY MILES. TRANSMISSION PROBLEM OCCURS AT ALL TEMPERATURES. TOOK CAR TO TRANSMISSION SHOP AND THEY KNEW EXACTLY WHAT PROBLEM WAS WITHOUT EVEN OPENING HOOD. THEY SAID WAVE PLATE IN 3-5 GEARS ARE CRACKED AND WOULD REQUIRE A COMPLETE REBUILD. GOT 2 ESTIMATES OF 3995.00 AND 4800.00 FROM TWO REPUTABLE SHOPS. DID RESEARCH ONLINE AND FOUND NUMEROUS ACCOUNTS OF THIS PROBLEM STARTING AS FAR BACK AS 2007 AND IN VARIOUS GM VEHICLES THAT USE THE SAME TRANSMISSION. WIFE REFUSES TO DRIVE CAR AROUND TOWN DUE TO SAFETY ISSUE. WILL BE GETTING TRANS REPLACED SOON. WITH SO MANY REPORTS OF THIS ISSUE ONLINE AND AT TRANS SHOPS, PROBLEM SHOULD BE ADDRESSED AND BROUGHT TO ATTENTION OF OWNERS.