NHTSA Complaint #11270574 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11270574
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	October 21, 2019
Date Filed	October 24, 2019
Mileage	114,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I JUST PURCHASED A 2014 KIA SOUL EXCLAIM AND IT IS IN PERFECT CONDITION UNTIL I STARTED HEARING KNOCKING NOISE COMING OUT OF THE ENGINE. I PULLED ON THE SIDE OF THE ROAD AND CALLED TOWING COMPANY TO GET IT TOWED TO CLOSET KIA DEALERSHIP, I WAS TOLD IT WASN'T UNDER A RECALL AND THAT THE OTHER KIA SOUL(BASE) IS THE ONE UNDER THE RECALL. WHICH I HAVE TO PAY AROUND 10K TO GET IT FIXED! WITH A NEW ENGINE. CAR IS WELL TAKEN CARE OF AND THAT ISSUE JUST CAME OUT FROM NOWHERE. I STRONGLY BELIEVE THAT NHTSA RECALL CAMPAIGN NUMBER 19V120000(ENGINE) CATALYTIC CONVERTER TEMPERATURE SHOULD BE APPLIED TO THE 2014 KIA SOUL PLUS.

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