NHTSA Complaint #11270488 — 2013 KIA OPTIMA

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT APPROXIMATELY 30 MPH, A WARNING INDICATOR ILLUMINATED, ADVISING THE CONTACT TO DISCONTINUE DRIVING THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND ON IN ORDER FOR THE INDICATORS TO TURN OFF. IN ADDITION, WHILE ATTEMPTING TO COME TO A STOP, THE VEHICLE SHOOK AND HESITATED TO STOP APPROPRIATELY. THE CONTACT TOOK THE VEHICLE TO ARCHER KIA (LOCATED AT 11614 SOUTHWEST FWY, HOUSTON, TX 77031, 888-879-5194) WHERE REPAIRS WERE MADE TO THE HYDRAULICS. THE SPECIFIC PARTS WERE NOT IDENTIFIED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE TO JOE MEYERS KIA (LOCATED AT 16484 NW FWY, HOUSTON, TX 77040, 713-587-9940) WHERE THE UPPER AND LOWER CONTROL ARMS AND BALL JOINTS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 13386178. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.