NHTSA Complaint #11270459 — 2011 DODGE GRAND CARAVAN

TL* THE CONTACT OWNED A 2011 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT WOULD NOT START AND THE BRAKE WARNING INDICATOR ILLUMINATED. A BYSTANDER ASSISTED WITH JUMPSTARTING THE VEHICLE. THE CONTACT NOTICED AN ABNORMAL POPPING NOISE AND, WITHIN SECONDS, FLAMES APPEARED UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE CONTACT CALLED HER INSURANCE COMPANY TO HAVE THE VEHICLE INSPECTED, BUT WAS INFORMED THAT HER INSURANCE COVERAGE HAD EXPIRED. THE HOOD AND DRIVER'S SIDE OF THE VEHICLE WERE DAMAGED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.*DT*DT *TR