NHTSA Complaint #11270457 — 2012 CHRYSLER TOWN AND COUNTRY
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11270457 |
| Vehicle | 2012 CHRYSLER TOWN AND COUNTRY |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 123,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
MULTIPLE TIMES THE VEHICLE HAS STALLED AND COMPLETELY SHUT DOWN WHILE IN USE. MY FATHER HAD IT STALL TWICE WHILE ON THE FREEWAY AT FREEWAY SPEEDS. I HAVE RECENTLY HAD THE VEHICLE STALL WHILE IDLING AT STOP LIGHTS AND STOP SIGNS WHEN TRYING TO PROCEED FORWARD. WE ALSO HAD AN ISSUE WHERE WE TOOK THE VEHICLE OUT OF PARK AND INTO REVERSE AND USING THE GAS PEDAL WAS NOT PROPELLING THE VEHICLE AT A PROPORTIONAL RATE - AND THEN WHEN PUT BACK IN DRIVE THE SAME THING OCCURRED - THE VEHICLE WAS STILL RUNNING. WE HAD TO PARK, TURN IT OFF, AND RESTART THE VEHICLE WHICH CLEARED THE ISSUE IN THAT MOMENT. THIS IS EXTREMELY DANGEROUS AS THE VEHICLE COMPLETELY TURNS OFF WHILE YOU ARE IN THE MIDDLE OF USING IT! WE HAVE OUR BABIES IN THESE VEHICLES WHILE WE ARE USING THEM! I HAVE READ TOO MANY OTHER ACCOUNTS OF THIS HAPPENING TO OTHER OWNERS WHO ALSO ARE SPENDING THOUSANDS OF DOLLARS FOR MECHANICS TO GO HUNTING FOR SOLUTIONS - MOST OF WHICH DO NOT WORK. THIS IS UNSAFE AND NEEDS TO BE INVESTIGATED AS A LARGER ISSUE WITH THIS VEHICLE. I'M LISTING MY SPEED BELOW AS 5 MPH BECAUSE THAT HAS BEEN A FREQUENT CASE; HOWEVER, ANOTHER DRIVER OF THE VEHICLE HAS EXPERIENCED THIS AT HIGH SPEEDS PREVIOUSLY ON MY VEHICLE.
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