NHTSA Complaint #11270341 — 2014 KIA SOUL
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11270341 |
| Vehicle | 2014 KIA SOUL |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 75,553 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I OWN A 2014 KIA SOUL + MODEL. TODAY WHILE I WAS DRIVING AROUND 35 MPH DOWN A LOCAL CITY STREET, I STARTED TO LOSE POWER IN TRAFFIC. I THOUGHT I HAD SOME BAD GAS OR SOMETHING. ABOUT A MINUTE OR TWO LATER, THE OIL LIGHT ILLUMINATED. I GOT A LITTLE NERVOUS WHILE DRIVING, SO I THREW ON MY HAZARD LIGHTS. I WAS ABOUT A 1/4 MILE FROM THE NEAREST SERVICE STATION (THE CLOSEST PLACE TO EVALUATE THE SITUATION). I PROCEEDED CAUTIOUSLY, DRIVING AROUND 15 MPH, TO THE SERVICE STATION WHEN I STARTED TO HEAR A TAPPING SOUND. I BECAME OVERLY CONCERNED THEN. I MADE IT TO THE SERVICE STATION, POPPED THE HOOD, AND CHECKED THE DIP STICK. THE OIL APPEARED TO BE AT THE PROPER LEVEL. JUST TO BE ON THE SAFE SIDE, I PURCHASED A QUART OF OIL AND POURED HALF OF THE QUART INTO THE CAR. I GOT BACK INTO THE CAR AND STARTED IT UP. IT WAS STILL TAPPING. I WAS LOCATED ABOUT A MILE AND A HALF FROM KIA ATLANTA SOUTH. SO I DECIDED TO TRY TO DRIVE TO THE DEALERSHIP. UPON PULLING OUT OF THE SERVICE STATION'S PARKING LOT, MY CAR STALLED THEN SHUT DOWN. THE BATTERY LIGHT AND OTHER SERVICE LIGHTS POPPED ON. I COASTED YOU THE SIDE OF THE ROAD AND CALLED ROADSIDE ASSISTANT. MY KIA SOUL HAS APPROXIMATELY 75,553 MILES ON IT. I GET MY OIL CHANGED REGULARLY. I WAS CONFUSED AS TO WHY MY CAR WAS MALFUNCTIONING LIKE THIS. THERE NO SIGNS OF SMOKE OR ANYTHING. MY CAR JUST STOPPED. I HAD TO WAIT 2.5 HOURS ON A TOW TRUCK. THE GUY TOWED MY CAR TO KIA ATLANTA SOUTH IN JONESBORO, GEORGIA. THE SERVICE DEPARTMENT WAS CLOSED. I HAVE TO WAIT UNTIL IN THE MORNING TO FIND OUT WHAT'S GOING ON. WHILE WAITING FOR THE TOWED, I DISCOVERED THAT THERE WERE MANY CASES SIMILAR TO MY CURRENT SITUATION. IT'S STRANGE THAT THERE ARE MANY OTHERS FEELING MY PAIN. NOW, I'M AWAITING ON THE DEALERSHIP'S VERDICT.
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