NHTSA Complaint #11270340 — 2013 HYUNDAI TUCSON

ON AUGUST 3, 2019, I WAS DRIVING AND MY ENGINE STARTED MAKING A WEIRD NOISE AND WAS FLUTTERING, NOT ACCELERATING LIKE NORMAL. I TURNED ONTO A SIDE STREET AND WAS PULLING OVER, MY CHECK ENGINE LIGHT CAME ON AND MY CAR STALLED AND WOULD NOT RESTART. HAD THE CAR TOWED TO DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AND THE ENGINE HAD SEIZED. THE DEALERSHIP COULD NOT GIVE ME ONE REASON WHY THIS HAPPENED SINCE I REGULARLY GOT THE CAR SERVICED. APPROXIMATELY, TWO HOURS PRIOR TO THE ENGINE SEIZING I HAD MY EMISSIONS AND INSPECTION PERFORMED AND THEY DID NOT PICK UP ANYTHING. THIS VEHICLE HAD ABOUT 94,000 MILES. NOW I AM STUCK WITH A BROKEN CAR THAT THE REPAIR COSTS AS MUCH AS THE VEHICLE BLUE BOOKS FOR, WHILE STILL OWING AROUND $15,000. EVERYTHING THAT I HAD PURCHASED TO PROTECT MYSELF FROM THIS SITUATION HAS NOT PROTECTED ME AT ALL SUCH AS, THE EXTENDED WARRANTY, GAP INSURANCE, THE BANK WILL NOT EVEN DO A VOLUNTARY REPOSSESSION ON THE VEHICLE.