NHTSA Complaint #11270283 — 2012 DODGE GRAND CARAVAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11270283
Vehicle	2012 DODGE GRAND CARAVAN
Component	POWER TRAIN
Date of Incident	July 1, 2019
Date Filed	October 22, 2019
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL* THE CONTACT OWNS A 2012 DOGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS AND/OR OVER BUMPS IN THE ROAD, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT SPOKE WITH TWIN CITY DODGE CHRYSLER JEEP RAM (650 SAGAMORE PKWY S, LAFAYETTE, IN 47905, (765) 447-3191) AND WAS INFORMED THAT THE VEHICLE NEEDED TO BROUGHT IN FOR DIAGNOSTIC TESTING. THE CONTACT WAS PROVIDED A REPAIR ESTIMATE OF $800 AFTER DIAGNOSTIC TESTING. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT IT WAS A KNOWN ISSUE. NO FURTHER ASSISTANCE WAS PROVIDED DUE TO THE MILEAGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000.

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