NHTSA Complaint #11270245 — 2008 HONDA ACCORD

TL* THE CONTACT OWNS A 2008 HONDA ACCORD. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO CROWN HONDA GREENSBORO (3633 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9855) TO HAVE AN OIL CONSUMPTION TEST PERFORMED. THE VEHICLE WAS LISTED AT 184,000 MILES AND, AFTER 1,000 MILES, THE CONTACT WAS INFORMED THAT HE USED A QUART AND A HALF OF OIL DURING THE TEST. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY DUE TO ITS MILEAGE. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE SAME DEALER FOR ANOTHER OIL CONSUMPTION TEST. THE CONTACT REFUSED TO HAVE ANOTHER TEST PERFORMED AND INFORMED THE REPRESENTATIVE THAT HE HAD PICTURES AND DOCUMENTS REGARDING THE ORIGINAL TEST THAT WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 177,000.