NHTSA Complaint #11270244 — 2015 ACURA TLX

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 35 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO JAY WOLFE ACURA (LOCATED AT 1029 W 103RD ST, KANSAS CITY, MO 64114, (816) 656-2281) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. WHILE THE CONTACT'S HUSBAND WAS PARKING THE VEHICLE AND PRESSING THE PARK BUTTON, IT FAILED AND THE VEHICLE ROLLED FORWARD AND STRUCK A ROCK. THE CONTACT STATED THAT THE GEAR DISPLAYED THAT IT WAS IN PARK; HOWEVER, THE VEHICLE WAS STILL PLACED IN NEUTRAL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V640000 (POWER TRAIN). THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.