NHTSA Complaint #11270128 — 2014 SUBARU FORESTER

AT APPROXIMATELY 57,000 MILES, ON MY 2014 SUBARU FORESTER, I HAVE EXPERIENCED MY SECOND REAR COIL SPRING FAILURE. THE FIRST, ON THE RIGHT REAR, OCCURRED AS I PUT THE CAR INTO REVERSE TO BACK OUT OF MY DRIVEWAY. I HAVE A PIECE OF THIS COIL SPRING IN MY POSSESSION AND CLEARLY SHOWS METAL FATIGUE/STRESS FAILURE. THE SECOND, ON THE LEFT REAR, I BELIEVE OCCURRED WHILE DRIVING. AS I NOTICE THE CAR TILTING AGAIN AS I WENT TO REENTER IT AND LOOKED UNDER AND COULD SEE SOMETHING WRONG WITH THE SPRING. IT WAS TOWED TO STOHLMAN SUBARU OF TYSONS AT 8435 LEESBURG PIKE, VIENNA, VA AND THEY HAVE TOLD ME THE LEFT REAR SPRING IS BROKEN AND THEY ARE REPLACING IT. I HAVE CALLED SUBARU AND UP RECEIVING DOCUMENTATION OF REPAIRS, THEY WILL REIMBURSE ME. HOWEVER, I NOTICE FROM DOING A SEARCH ON THE INTERNET THAT THIS IS A KNOW PROBLEM AND OFTEN LEADS TO FAILED REAR STRUTS. THEREFORE, I BELIEVE THAT SUBARU SHOULD BE MADE TO RECALL THE FORESTERS TO REPLACE THE COIL SPRINGS, REIMBURSE CUSTOMERS WHO HAVE PAID FOR REPAIRS, AND PROVIDE US WITH EXTENDED WARRANTIES FOR THE FULL REAR SUSPENSION.